![]() It is important not to confuse appreciation with flattery. Through encouragement and appreciation, a person ends up feeling important. It takes self-control and character to be forgiving and understanding. Rewarding good behavior leads to faster learning and higher knowledge retainment as opposed to punishment of bad behavior. ![]() Criticism is dangerous as it makes a person justify themselves, putting them on the defensive, arouses resentment, and hurts one's sense of importance and pride. How to Win Friends and Influence People Book Summaryįundamentals of Dealing with people include avoiding criticism and complaining. Learn how to treat people and how to get them to do what you want while having them this it was their idea. A true self-help classic and one of the most successful books ever written. ![]()
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